From Manual Filing to Confident Compliance: How Wayne Alarm Systems Simplified ACA Reporting

Industry
Security & Life Safety Services
Director of HR, Brian D'Amico, shares how Points North helped his growing company reduce risk, save time, and gain peace of mind with ACA Reporter.
Results
Wayne Alarm Systems reduced their ACA reporting process from 20+ hours of manual work to just 1 hour while maintaining 100% compliance confidence across 145+ employees and 4 locations.
Key Product Used Since 2021
ACA Reporter
"Partnering with Points North has transformed our ACA compliance process. Their intuitive platform and expert support have significantly reduced our administrative burden while ensuring accuracy."
Brian D'Amico
Director of Human Resources at Wayne Alarm Systems

About Wayne Alarm Systems
Wayne Alarm Systems is a locally owned and operated security company offering residential and commercial alarm, monitoring, and life safety services throughout New England. With over 50 years of experience and a growing multi-location team of 145+ employees, they pride themselves on personal service and advanced technology solutions.The Challenge
ACA Compliance with Limited Resources
When Brian D'Amico joined Wayne Alarm Systems as their first dedicated HR professional, he inherited a daunting challenge: manual ACA compliance reporting. The team was playing catch-up on filings and had already received a notice from the IRS for non-compliance.
"The company had been around for a very long time and they'd been filing manually forever," Brian explains. "After ACA compliance came into effect, it was manual ever since. We were a few years behind when I started, so navigating through the atmosphere of ACA compliance was challenging."
The manual process was consuming 20-24 hours annually of tedious, error-prone work. As the company continued to grow, Brian knew he needed a solution that could scale with their expanding workforce across multiple locations.
The Solution
Research into a Better Process for ACA Reporting
Brian's search for automation began after experiencing the limitations of their initial approach. "We found a company that assisted with the process, which means they essentially just filed for you, but you still do all the work," he recalls.
After switching to a new payroll provider, Brian sought ACA integration options and discovered Points North through a partner referral. He connected with Fletcher from the Points North team, who became a trusted guide and ACA compliance expert.
The implementation of ACA Reporter began 2-3 years ago, featuring:
- Seamless spreadsheet upload process replacing hours of manual entry
- Integration with their payroll partner for easier data alignment
- Personalized support and ongoing platform guidance from the Points North team
The Results
From Overwhelmed to Efficient
The transformation was immediate and dramatic. Brian's ACA reporting process went from 20-24 hours of manual work to approximately 1 hour spread across a few brief meetings to complete the entire 1095 form generation, distribution, and filing.
"With ACA Reporter, we fill out a quick spreadsheet, export it to the IRS, and we say we'll see ya next year," Brian explains. "It's changed a lot—it changed the ability for me to do my job."
Even as Wayne Alarm Systems grew to 145+ employees across four locations, their compliance confidence remained rock-solid. The internal burden shifted from reactive cleanup to proactive management, and the positive relationship with the Points North team enhanced the overall experience.
Brian notes that while ACA Reporter is intuitive once you understand the flow, new or infrequent users may benefit from extra guidance during their first few uses. "Because you typically use it once or twice a year, it can take a moment to get oriented. But the Points North team is always there to help."
What stood out most to Brian was the human element: "Fletcher is a godsend—smart, relatable, and consistently helpful. Trust in both the platform and the team makes a difference when navigating compliance."
Ready to get started?
Want to spend less time on ACA compliance and avoid costly errors? Request a free demo of ACA Reporter to see how we can help.